ODO is committed to ensuring the privacy and protection of all our customers. We do not store personal information
on our website, for your protection and privacy, all personal information is redirected to an encrypted, secure site
maintained by our order processing system. The following is an explanation of our privacy policy.
Definitions
For the purposes of this statement, personal information includes your name, address, account information, company
name, email address, telephone number and any other information which identifies you. "We, us, our" refers to ODO
and our affiliated companies. Non-personal information refers to all non-identifiable information such as your IP
address, referring website, browser type, and navigation on the website as well as consolidated demographic
information which does not contain individual information.
Gathering of Personal Information
To provide you with the best service possible or to complete a transaction, we gathers your information to both verify
your identity (to prevent fraud) and to facilitate your request. By providing your information in association with your
request you are giving us your expressed consent in using that information to provide you the service or transaction
you requested. This information is not stored on our website but redirected to a secured site. Information collected in
this manner is used solely for processing your request. We may collect and summarize this information in such a
manner where no individual may be identified for statistical purposes to help us improve our business practices and
provide better service to you.
Gathering of Non-Personal Information
As most other websites our website may collect information about you that cannot be used to identify you directly.
This information is gathered to help us improve our website and our business practices. Most of this information is
used in statistical models for our information and may be shared with our vendors, suppliers and third-party
contractors to improve the website and continue to give you the best value in the products offered to you. Other uses
may include this information to create limitations to specific IP addresses or URLs that have been known to create
problems for us.
Access to and Releasing of Information
Order Processing: When you purchase from our website, your name, address, credit card number and amount
purchased will be submitted to financial institution to verify your identity and to authorize your purchase. We must
also supply your name, telephone number, address and items purchased to third party shippers to deliver your order
to you. There may also be instances where we may drop ship directly from the manufacturer or one of our suppliers.
In these instances they are the shipper for this order and given the same information.
Independent Contractors: From time to time, we may employ other companies or individuals to provide certain
services to us such as analyzing customer lists and data, providing marketing assistance, or consulting services.
These third parties will have access to the information needed to perform their functions but cannot use that
information for any other purpose. Any 3rd parties who use our data will be fully bound by this privacy policy.
Disclosure to Service Providers: we may share your personal information with certain service providers in order to:
provide products and services to you based on your request, to verify and validate information, and to address
customer service matters. Examples of service providers include credit card issuers, product service depots, warranty
providers, and delivery services.
Any information our customers provide will not be used for other commercial purposes and will not be sold, rented,
leased or forwarded to any third party.
Legal Disclosure:
We may disclose your information as permitted or required to by law; for example:
* To a government institution or other person or entity that has asserted its lawful authority to obtain the
information;
* Where we have reasonable grounds to believe the information could be useful in the investigation of
unlawful activity;
* To comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to
compel the production of information;
* To comply with court rules regarding the production of records and information;
* To our legal counsel.
Third-Party Links: We have many links on our site to third-party sites, most of these are vendor sites. We do not
accept any responsibility or liability for these sites. We recommend you read the privacy statement for each site
before supplying any information. Other third-party sites may link into our site; we have no control over these sites
and likewise cannot assume any responsibility or liability. Some sites may give you a unique code, cookie or graphic
which will uniquely identify you to them. These are used to track and possibly capture information you supply while on
our site, though we endeavor to remove such access, you must take the responsibility to limit exposure to such
practices. We suggest using a spy ware program to remove these programs on a regular basis and to visit our site
directly.
ODO reserves the right to modify this policy at anytime. You should visit periodically to review any changes.
For Any Questions, Concerns, Suggestions or Complaints
If your queries are not covered in our FAQs, or if you have any queries or complaints about this Privacy Policy or how
we handle your personal data, please feel free to contact us via our online chat service or as follows:
Malaysia
Tel: +6012 661 0181